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Posted
HELP! I've installed the upgrade, and I have a lovely interface, but now cannot access any of the files (i.e. the "real" stuff)! I keep getting this message:

Safari can’t find the file.
No file exists at the address “/Applications/Tapestry of Grace/pdcs_CUR_Y2/CUR-Y2U1.pdc”.

Ummm, now what? I tried all kinds of things thinking I somehow installed it wrong in the first place. I've done a search on my computer the folder /pdcs_CUR_Y2/ doesn't exist. Neither does the file CUR-Y2U1.pdc. I checked on my original DE disk, and their aren't any files with that name there either.

Thanks for your help!
 
Posts: 15 | Registered: 26 February 2009Reply With QuoteReport This Post
Posted Hide Post
We're in the process of making Mac installations easier (see the recent poll in the Polls section of the forum for more details).

It sounds like you've installed the updated Interface, but not the updated Curriculum. That's a different puzzle piece.

Go back to http://puzzle.tapestryofgrace.com and install the Curriculum update.

If you continue to have difficulty, call Customer Service at 800-705-7487.


Very truly His,

Ray Johnson
Technical Director
Lampstand Press
http://support.tapestryofgrace.com
 
Posts: 520 | Registered: 19 June 2008Reply With QuoteReport This Post
Posted Hide Post
Thanks Ray, that worked!

Now if I could just get it to go directly to the file without opening another finder window.... Smiler
 
Posts: 15 | Registered: 26 February 2009Reply With QuoteReport This Post
Posted Hide Post
Oh, and calling from Germany is a bit tedious - the forums are open and up when I am too!
 
Posts: 15 | Registered: 26 February 2009Reply With QuoteReport This Post
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