I have bought 2 years used. I have map aids year 1, an evaluations cd year 1, 2 lapbooks cds, and 2 loom years. I am having trouble with EVERY SINGLE ONE OF THEM. I bought from 2 different sellers. Why am I having this trouble? I don't have trouble with any other CD's.. .
Beth

Hi, Beth.

Which operating system are you using and which internet browser (and which version) are you using?

It really doesn't have anything to do with the system or browser. It's the disk drive itself. They all shake around in the drive and sound awful for a few minutes and then they decide to load. After they load, it's not a problem accessing the information. I can't seem to understand why it's just the TOG Cds. I've just been copying the information from them onto my computer because I'm never sure if they're going to break my disk drive. It sure sounds like it sometimes. It's a mystery.
Beth

Hi again, Beth!

We haven't heard this from other customers; perhaps you should check with your sellers to see if they had any problems with the discs.

Over the past few years I've had trouble with nearly every TOG CD I've ever used. I have a stack of unusable ones. We have eight computers in our house, most of them less than two years old, and we have definitely isolated the problem to the CD's themselves. Tonight I took out a brand new Map Aids Year 2 that had never been used. I printed out four maps just fine. On the fifth one, everything disappears. I click on a map and get a blank screen. Now I can't even get back to the ones I already printed. Nothing is there. We put it in another computer and it worked for two maps and then quit. This has happened with all but one of the Loom CD's I've owned as well. I have a couple that will work in only one computer in the house, SOMEtimes. Every other company's CD's work, except I have had the same issues with DIVE CD's. Their second set seems to be working OK.

Folks, this is so very frustrating. I love TOG with a passion, but it's complicated enough without having some of the components be consistently unreliable. I know that lots of people are having trouble and just not taking the time to write...they just give up on the parts that don't work :-(

Aack!

Cathi, I feel for you. I'm a bit mystified by what you describe, though. If all the discs that were giving you trouble were our own, I would blame it on our equipement, but the MapAids 2 disc is produced by Knowledge Quest out in Oregon, and should NOT give you the same problems that any discs Lampstand Press produces.

For what it's worth, we're RAPIDLY getting our new digital delivery system up and running. That will mean that folks with high-speed internet won't ever need to see a disc again. You can just download them from our website as many times as you need to...