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Posted
Not sure if this is where this post goes...

Do we have to create a new account at the bookshelf since the switchover? I ordered last year and maintained that account. Then the switchover and I am just now trying to log in and it doesn't recognize me. To add to this, I tried changing my email associated with Lampstand press a while ago, but it never went through. No biggy. But, neither email address is accepted at the bookshelf.

And to add even more to this dilemma...I have moved and need to change billing address, etc.

To recap (LOL) do I have to create a new Bookshelf account due to the switch?


~Tara~

Adoring wife to one.
Devoted momma to:
Eldest - 12
Yogurt - 10
Nugget - 7
Doodles - 5
Boo - 3
Warrior - 1


 
Posts: 37 | Location: Crazyville | Registered: 10 June 2008Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Tara,
I have ordered before, too, but I needed to create a new account. You probably want to be patient over the weekend as Tennessee has had a lot of storms and their internet is out. I tried to place an order on Friday that wouldn't go through and talked to Dana on the phone. I'm hoping once their internet is working again, that it will all be ironed out.
Michelle
 
Posts: 215 | Registered: 18 February 2007Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Hi Tara,
With all that going on, I would call Customer Service! Everyone is very nice, and they could solve your problems quickly, I'm sure.
Blessings,
April
 
Posts: 239 | Location: So. CA | Registered: 13 June 2004Reply With QuoteEdit or Delete MessageReport This Post
Posted Hide Post
Thanks! I got my new account all set up. I'm not ready to order just yet, but I wanted my info there so I could start making a list.


~Tara~

Adoring wife to one.
Devoted momma to:
Eldest - 12
Yogurt - 10
Nugget - 7
Doodles - 5
Boo - 3
Warrior - 1


 
Posts: 37 | Location: Crazyville | Registered: 10 June 2008Reply With QuoteEdit or Delete MessageReport This Post
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